Privacy Policy

At QasrAlHasna.ae, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number, shipping/billing address.

  • Payment Details: Credit/debit card information or other payment method details (processed securely by third-party gateways).

  • Account Information: Login credentials if you register for an account.

  • Technical Data: IP address, browser type, device information, and usage behavior on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you about your orders, returns, or support queries

  • To send you promotional emails or newsletters (only if you’ve opted in)

  • To improve our website, products, and services

  • To prevent fraud and ensure website security

3. Sharing Your Information

We do not sell or trade your personal information. We may share your data with:

  • Trusted third-party service providers (e.g., payment gateways, shipping partners)

  • Legal authorities if required by law or to enforce our terms

  • Analytics tools (like Google Analytics) to help us understand site usage

4. Data Security

We implement a range of security measures to protect your personal information, including SSL encryption, secure servers, and restricted data access. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences and login details

  • Track website traffic and performance

You can control cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Opt out of marketing communications

  • Request information about the data we hold about you

To exercise any of these rights, please contact us at newparts@qasralhasna.ae.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us:

📧 Email: newparts@qasralhasna.ae
📱 WhatsApp: +971 50 7975568
📞 Phone: +971 6 5368680